XM Broker FAQ: Complete Questions & Answers

Find detailed answers to the most common questions about XM Global, XM trading platforms, account types, fees, regulation, and more.

✓ Expert Answers
✓ Updated 2025
✓ Complete Guide

Getting Started

How do I open an account with XM broker?

Opening an XM broker account is simple: 1) Visit the XM Global website, 2) Click 'Open Account', 3) Fill in your personal details, 4) Verify your identity with documents, 5) Make your minimum deposit of $5, 6) Start trading on MT4 or MT5 platforms. The entire process typically takes 24-48 hours for verification.

What documents are required for XM account verification?

XM broker requires: 1) Government-issued ID (passport, driver's license, or national ID), 2) Proof of address (utility bill, bank statement, or official document dated within the last 6 months). These documents ensure compliance with anti-money laundering regulations and protect your account security.

Can I trade with XM broker from my country?

XM Global operates in over 190 countries worldwide. XM broker accepts clients from most countries except the United States, Canada, Japan, and a few others due to regulatory restrictions. Check the XM website for the complete list of restricted countries or contact their support team for confirmation.

Trading Conditions

What are XM broker's trading hours?

XM trading operates 24/5 for forex markets (Monday 00:05 to Friday 23:50 server time). Stock CFDs follow their respective market hours, while commodities and indices have specific trading sessions. XM Global provides a comprehensive market hours calendar on their platform showing exact trading times for all instruments.

Does XM broker allow scalping and hedging?

Yes, XM Global fully supports both scalping and hedging strategies. XM trading allows all trading styles including scalping, day trading, swing trading, and long-term investing. There are no restrictions on holding periods, and you can open opposite positions on the same instrument (hedging).

What leverage does XM offer?

XM broker offers leverage up to 1:1000 for forex pairs, depending on your account type and regulatory jurisdiction. European clients are limited to 1:30 due to ESMA regulations, while other regions may have higher leverage available. Leverage varies by instrument type - forex, commodities, indices, and stocks each have different maximum leverage ratios.

Fees and Costs

Are there any hidden fees with XM broker?

No, XM Global maintains transparent pricing with no hidden fees. XM trading charges only spreads (Ultra Low accounts) or spreads plus commission (Zero accounts). There are no deposit fees, withdrawal fees, account maintenance fees, or inactivity fees for the first 90 days. All costs are clearly displayed before you trade.

How long do XM withdrawals take?

XM broker processes withdrawal requests within 24 hours on business days. Bank wire transfers take 2-5 business days, while e-wallet withdrawals (Skrill, Neteller) are typically instant. Credit card withdrawals take 2-3 business days. XM Global's withdrawal process is automated for faster processing times.

What payment methods does XM accept?

XM broker accepts multiple payment methods including bank wire transfers, credit/debit cards (Visa, Mastercard), e-wallets (Skrill, Neteller, PayPal), and local payment methods depending on your region. All deposits are free of charge, and the minimum deposit is $5 for all account types.

Platforms and Tools

Can I use Expert Advisors (EAs) on XM platforms?

Yes, XM trading fully supports Expert Advisors (EAs) on both MT4 and MT5 platforms. You can use custom EAs, purchase them from the MetaTrader Market, or create your own using MQL programming language. XM Global provides VPS hosting services for uninterrupted EA operation.

Does XM offer mobile trading apps?

Yes, XM broker provides mobile trading apps for both iOS and Android devices. The XM mobile apps offer full MT4 and MT5 functionality including real-time quotes, advanced charting, order management, and push notifications. You can download the apps from App Store or Google Play Store.

What analysis tools does XM provide?

XM Global offers comprehensive analysis tools including: Technical analysis with 30+ indicators on MT4/MT5, fundamental analysis through economic calendar, daily market analysis from XM research team, Trading Central signals, live webinars, and educational resources. All tools are free for XM trading account holders.

Regulation and Safety

How is XM broker regulated?

XM Global is regulated by multiple top-tier financial authorities: CySEC (Cyprus Securities and Exchange Commission) license 120/10, ASIC (Australian Securities and Investments Commission), FCA (Financial Conduct Authority), and IFSC (International Financial Services Commission). This multi-jurisdiction regulation ensures the highest standards of client protection.

Are my funds safe with XM broker?

Yes, XM broker maintains strict client fund segregation, keeping your money separate from company operational funds in top-tier banks. XM Global is covered by the Investor Compensation Fund (ICF) up to €20,000 per client. Additionally, negative balance protection ensures you cannot lose more than your account balance.

What happens if XM broker goes bankrupt?

In the unlikely event of XM Global's insolvency, client funds are protected through segregated accounts and the Investor Compensation Fund. Your trading positions and account balance are safeguarded up to regulatory limits. XM broker's strong financial position and regulatory oversight make this scenario extremely unlikely.

XM Broker Quick Facts 2025

Regulation

CySEC, ASIC, FCA, IFSC

Multi-regulated broker ensuring client safety

Minimum Deposit

$5 USD

Low barrier to entry for all traders

Trading Instruments

1400+

Forex, stocks, commodities, indices

Platforms

MT4 & MT5

Desktop, mobile, and web versions

Maximum Leverage

1:1000

Subject to regulatory restrictions

Support

24/7

Multilingual customer service

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